"... a more proactive approach to the management of property assets and tenant communication."

Over 25 years in the making, Twin Elm Property Management was formed by a prominent property investor and developer who became frustrated at how traditional property management companies were operating.

A typical management approach to rent arrears, identified no sense of ownership on behalf of the owner and a lack of adequate property inspections resulted in poor property health.

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With evidence of rents slipping behind market values and a lack of confidence in tenant selection due to poor reference checks, it was time to build a more proactive approach to the management of property assets and tenant communication.

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​By retaining all managements and acquiring the services of an experienced Property Manager Twin Elm Property Management was formed built on the back of Rent HQ, a property management software programe, built by a New Zealander.

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After Inheriting over $12,000 in rent arrears across his portfolio, a Zero Rent arrears policy was enforced immediately. With regular communication, direct assistance and the required notices, Tenants who had a history of lapsed rent payments became disciplined.  Our teams sense of ownership over the growing rent roll plays a big part to the success of our Zero Rent Arrears policy.

Our team is experienced in property management, development, construction and sales.  The biggest asset is having our own in-house maintenance team, regularly proving to be invaluable to our owners.

With an intuitive approach to finding solutions for owners and a drive to improve our systems, we have become a very effective property management company.