"... a more proactive approach to the management of property assets and tenant communication."
After Inheriting over $12,000 in rent arrears across his portfolio, a Zero Rent arrears policy was enforced immediately. With regular communication, direct assistance and the required notices, Tenants who had a history of lapsed rent payments became disciplined. Our teams sense of ownership over the growing rent roll plays a big part to the success of our Zero Rent Arrears policy.
Our team is experienced in property management, development, construction and sales. The biggest asset is having our own in-house maintenance team, regularly proving to be invaluable to our owners.
With an intuitive approach to finding solutions for owners and a drive to improve our systems, we have become a very effective property management company.
Over 25 years in the making, Twin Elm Property Management was formed by a prominent property investor and developer who became frustrated at how traditional property management companies were operating.
A typical management approach to rent arrears, identified no sense of ownership on behalf of the owner and a lack of adequate property inspections resulted in poor property health.
With evidence of rents slipping behind market values and a lack of confidence in tenant selection due to poor reference checks, it was time to build a more proactive approach to the management of property assets and tenant communication.
By retaining all managements and acquiring the services of an experienced Property Manager Twin Elm Property Management was formed built on the back of Rent HQ, a property management software programe, built by a New Zealander.