Over 25 years in the making, Twin Elm Property Management was formed by a prominent property investor and developer who became frustrated at how traditional property management companies were operating.
A typical property managers approach to rent arrears, identified no sense if ownership on behalf of the owner and a lack of adequate property inspections resulted in poor property health.
With no recent rent reviews and evidence of rents slipping behind market valuations, coupled with a lack of confidence in tenant selection due to poor refence checks, it was time to build a more proactive approach to the management of property assets and tenant communication.
Retaining all managements and acquiring the services of an experienced Property Manager Twin Elm Property Management was formed built on the back of Rent HQ, a property management software programme, built by a New Zealander.
After Inheriting over $12,000 in rent arrears across all properties, a Zero Rent arrears policy was enforced immediately. With regular communication, direct assistance and the required notices, Tenants who had a history of lapsed rent payments became disciplined. A sense of ownership installed across the office was a major contributor to the success of our Zero Rent Arrears policy.
We are a tight team with experience in property development, construction, management, sales, and common sense. Our biggest asset is having our own in-house maintenance team, regularly proving to be invaluable to us and our owners.
With an intuitive approach to finding solutions for owners and a drive to improve our systems we are the most effective property management company.